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LOCAL. TRUSTED. IDAHO PROUD
CUSTOM APPAREL & EMBROIDERY EXPERTS
NAMPA, ID
SHIRTSMITH
IDAHO
CUSTOM APPAREL & EMBROIDERY

Frequently asked questions
PRICING
ORDERING & QUOTES
SHIPPING & PICK-UP
RETURNS & REFUNDS
ARTWORK & DESIGN
LASER ENGRAVING
TURNAROUND TIME
GENERAL QUESTIONS
Every order is unique, so pricing depends on several factors, including the apparel selected, quantity ordered, decoration method, artwork complexity, print locations, and garment brand. Contact us for a free, no-obligation quote customized to your project.
Several factors determine the final price, including:Apparel brand and styleQuantity orderedScreen printing, embroidery, DTF printing, or other decoration methodsNumber of print or embroidery locationsNumber of ink colors or stitch countArtwork requirementsSpecialty garments or premium brands
Yes! Every quote is completely free with no obligation. We'll provide detailed pricing based on your project requirements so you know exactly what to expect before production begins.
Absolutely. Larger orders generally receive lower pricing per item because production becomes more efficient. If you're ordering apparel for your business, school, sports team, or event, we'll provide the best pricing based on your quantity.
Minimum order quantities vary depending on the decoration method and products being ordered. Contact us with your project details, and we'll recommend the best option for your needs.
Some decoration methods may require setup or artwork preparation depending on the project. Any applicable setup fees will always be discussed before your order begins.
Basic artwork adjustments may be included with your order. More extensive graphic design or logo creation may require an artwork fee depending on the scope of the project. We'll always discuss any design costs before work begins.
Not necessarily. Embroidery and screen printing are priced differently based on the garment, quantity, stitch count, artwork complexity, and decoration size. We'll recommend the most cost-effective option based on your project.
The best decoration method depends on your order. Screen printing is often the most economical option for larger quantities, while DTF printing can be a great choice for smaller orders or full-color designs. Embroidery is ideal for premium apparel like polos, hats, and jackets.
Yes! You can mix sizes within the same apparel style without affecting your per-item pricing. Whether you need youth, adult, or extended sizes, we'll build your order to fit your team's needs.
In many cases, yes. You can combine items such as T-shirts, hoodies, polos, jackets, and hats. Pricing may vary depending on the products selected and decoration methods used.
Payment is required before production begins. Once your artwork has been approved and payment has been received, your order will move into production.
We accept major credit cards, debit cards, cash, and business checks. Additional payment options may be available upon request.
Applicable sales tax will be collected as required by law unless you provide a valid tax-exempt certificate before your order is processed.
Absolutely! Let us know your budget, and we'll recommend apparel, decoration methods, and product options that maximize value while staying within your price range.
Yes. We encourage customers to request a free quote before placing an order. We'll answer your questions, provide pricing, and help you choose the best products for your needs.
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